Head, Casework and Community Engagement

• Lead and oversee the overall framework for casework and counselling services for residents within the Hostel.
• Manage departmental budgeting and expenditure in alignment with organisational objectives and goals.
• Develop sustainable staff structures, career pathways, and progression plans in collaboration with the Division Head and Corporate Services.
• Foster positive working relationships among staff, residents, stakeholders, and sector professionals.
• Ensure staff practices are aligned with the organisation’s philosophy and service standards.
• Provide supervision, guidance, coaching, and mentorship to staff.
• Support staff competency development, onboarding processes, and career progression opportunities.
• Ensure compliance with organisational policies, procedures, and professional standards.
• Oversee human resource matters within the de...

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