HDSI: Patient Care Officer

Overview

The Patient Care Officer also known as the Billing Processor (MEC) is responsible for preparing, reviewing, and processing the patients' Statement of Account (SOA) accurately and in a timely manner.

Responsibilities

• Generate and process customer Statement of Account (SOA) based on contracts, purchase orders, and service agreements.
• Review billing data for accuracy and resolve discrepancies before submission.
• Ensure compliance with company policies, tax regulations, and client requirements.
• Maintain and update billing records in the accounting system.
• Communicate with internal teams and clients to clarify billing issues or discrepancies.
• Process adjustments, credits, and revision of SOA as necessary.
• Prepare and distribute billing reports for management review.
• Assist with month-end and year-end closing activities related to billing.
• Respond promptly to client inquiries r...

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