Job Description
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
Job Details
As a key member of our product support team, you will be the first point of contact for customer inquiries and technical issues, playing a vital role in delivering high-quality service and support throughout the product lifecycle with focus to our Italian and French market.
Key Responsibilities:
Customer Interaction & Issue Resolution: Provide first-level support via phone and remote tools for HAE application and hardware-related issues reported by customers or internal stakeholders.Personally resolve the majority of incoming support calls; escalate unresolved issues to appropriate Level 2 resources.Ensure a positive customer experience by acting as the central point of contact and maintaining clea...
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Submit ApplicationJob Details
- Location Milan, Lombardy
- Job Type Full time
- Category Computer Occupations
- Posted Date February 20, 2026
- Application Deadline April 01, 2026