Hardware and Software Support Engineer

TrafficCast
📍 Middleton, Wisconsin, United States 💼 Full-time 🕒 Posted June 07, 2026

Job Description

Job Description

:

We are looking for a support engineer responsible for supporting, installing, configuring, and training of our BlueTOAD hardware and software products.

You will be working alongside a small team of other support engineers and developers working on different aspects of the infrastructure. A commitment to collaborative problem solving, good communication, and the creation of quality deliverables, and world-class customer support is essential.

Skills / Responsibilities

  • Ensure the performance, quality, and responsiveness of products,
  • Assist on-site technician with general support for BlueTOAD products via telephone, email or WebEx Meeting or On-Site.
  • Help develop and maintain documentation in process and operational areas of the products
  • Remotely assist BlueARGUS users with support to general usage of BlueARGUS via telephone, email, WebEx or On-Site.Adding, editing and manipulating sensor pairs, devic...
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    Job Details

    • Location Middleton, Wisconsin
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026