Job Description
GUEST SERVICES MANAGER Reports to: General Manager
The Guest Services and Dispatch position is a full time, seasonal position that provides a first point of contact for guests and ensures their questions and queries are answered. They are responsible for ticket and pass sales, customer questions and concerns and on-mountain admin tasks such as cash outs and bank deposits. They are also responsible for monitoring and recording all radio communications, relaying information and dispatching resources as well responsibilities in assisting with Snow School and in the Rental Shop.
Key Responsibilities Dispatch (Base 1 Radio Communications)
Monitors and records all relevant radio communications. Takes action where required
Locates and dispatches necessary resources and relays information, including coordinating with emergency services where applicable
Provides training on radio use to employees
Completes any and all paperwork in a timely m...
The Guest Services and Dispatch position is a full time, seasonal position that provides a first point of contact for guests and ensures their questions and queries are answered. They are responsible for ticket and pass sales, customer questions and concerns and on-mountain admin tasks such as cash outs and bank deposits. They are also responsible for monitoring and recording all radio communications, relaying information and dispatching resources as well responsibilities in assisting with Snow School and in the Rental Shop.
Key Responsibilities Dispatch (Base 1 Radio Communications)
Monitors and records all relevant radio communications. Takes action where required
Locates and dispatches necessary resources and relays information, including coordinating with emergency services where applicable
Provides training on radio use to employees
Completes any and all paperwork in a timely m...
Ready to Apply?
Submit your application today and join our talented team at Hudson Bay Mountain Resort.
Submit ApplicationJob Details
- Location smithers, bc
- Job Type Full-time
- Category IT & Technology
- Posted Date June 07, 2026
- Application Deadline July 17, 2026