Guest Services Associate

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Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Guest Services Associate based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE -
A calm, efficient, and professional demeanour, ensuring guests feel valued from arrival to departure
A passion for delivering outstanding guest service, creating memorable experiences every time
Exceptional multitasking skills, handling front desk duties seamlessly while keeping a positive attitude
The ability to thrive in a fast-paced, guest-focused environment

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Welcome guests with warmth and professionalism, ensuring a smooth check-in and check-out process
Handle individual and group arrivals efficiently using hotel systems
Maintain in-depth knowledge of The Celtic Collection and its services to assist guests with queries and recomme...

Ready to Apply?

Submit your application today and join our talented team at Celtic Manor Resort.

Submit Application