Guest Services Agent

Anantara

📍 Mueang Chiang Rai District, Chiang Rai, Thailand 💼 Full-time 🕒 Posted July 05, 2026

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Job Description

Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications
A strong focus on customer service
Prior experience in hotel front office operations is preferred
Excellent communication skills; fluency in English is required
Be able to work shifts, weekends and public holidays
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred

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Job Details

Location Mueang Chiang Rai District, Chiang Rai
Job Type Full-time
Category Information and Record Clerks
Posted Date July 05, 2026
Application Deadline August 14, 2026