Guest Services Agent

Remington Hotels

📍 Boston, Massachusetts, United States 💼 FullTime 🕒 Posted June 01, 2026

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Job Description

 
  Job Description 
  What you will be doing 
 Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
 Promptly, accurately and efficiently know how and where to post all charges.
 Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
 Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
 Review any reservations with special requests and work to block rooms accordingly.
 Have knowledge of hotel rates, discounts and how to handle each.
 Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reserva...
            

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Job Details

Location Boston, Massachusetts
Job Type FullTime
Category Information and Record Clerks
Posted Date June 01, 2026
Application Deadline July 11, 2026