Guest Service Representative

**Additional Information** Flexible Availability Preferred, Overnight shift differential pay: $0.60 per hour, Front Office, Customer Service Experience Preferred
**Job Number** 26058906
**Job Category** Rooms & Guest Services Operations
**Location** 540 N Michigan Ave, Chicago, Illinois, United States, 60611
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $26.19-$26.94 per hour

**POSITION SUMMARY**

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply g...

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