Guest Service Officer - Guest Service Center, Park Hyatt Kuala Lumpur

**Description:**

You will be responsible for delivering a professional, courteous, and caring level of service to guests, associates, and visitors. The Guest Service Officer - Guest Service Center ensures all guest and associate enquiries are handled efficiently and effectively, with prompt follow-up and appropriate resolution of concerns to maintain a positive experience.

**Qualifications:**

+ Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
+ Ideally with a university degree/diploma in Hospitality or Tourism management.
+ Work experience as a Guest Service Officer within luxury hotels is preferred. Fresh graduates are welcome.
+ Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
+ Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
+ Basic computer skills, including proficiency...

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