Guest Service Agent - voco Kirkton Park Hunter Valley

IHG
📍 Pokolbin, Australia, Australia 💼 Full-time 🕒 Posted July 01, 2026

Job Description

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a **Part Time Guest Service Agent** who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

Set amongst 70 acres of manicured gardens, lush countryside and breathtaking mountain views, **voco Kirkton Park Hunter Valley** offers guests a unique, elevated experience in the heart of wine country.

**Every day is different, but you’ll mostly be:**

● Kicking off truly memorable guest experiences with the warmest of welcomes

● Acknowledging IHG Rewards Club members and returning guests in person or over the phone

● Taking, managing, and receiving payments for guest bookings

● Making the check-in and check-out process feel swift and seamless

● Staying one step of our guests’ needs to anticipate requests and offer tailored recomme...

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Job Details

  • Location Pokolbin, Australia
  • Job Type Full-time
  • Category other-general
  • Posted Date July 01, 2026
  • Application Deadline July 09, 2026