Guest Service Agent

Oaks Hotels

📍 Saint Kilda, Victoria, Australia 💼 Full-time 🕒 Posted June 08, 2026

Apply Now Similar Jobs

Job Description

Job Description
Oaks Melbourne St Kilda Road are looking for a Full Time Guest Service Agent who is passionate about providing excellent customer service to join the team. 
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 
Key Responsibilities Include:
Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing o...
            

Ready to Apply?

Submit your application today and join our talented team at Oaks Hotels.

Submit Application

Job Details

Location Saint Kilda, Victoria
Job Type Full-time
Category Information and Record Clerks
Posted Date June 08, 2026
Application Deadline July 18, 2026