Guest Service Agent

The NRMA
📍 Coles Bay, Tasmania, Australia 💼 Casual 🕒 Posted July 25, 2026

Job Description

Job Description

  • With your experience, create an impact on our guests in this hands-on and detail orientated role
  • Ensure our guests have a great experience and make holiday memories
  • Staff accommodation and meals package available
  • What you’ll do:

    We are looking for a casual Guest Service Agent to join our team at Freycinet Lodge. You will provide an exceptional experience to our guests from reservation and throughout their stay, creating lifetime memories. On a daily basis you will:

  • Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
  • Answer phone and email enquiries promptly and professionally
  • Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met
  • What you’ll bring:  

  • Strong Guest Service/Front Office experience with sound knowledge of NewBook, RoomMaster, Opera or a similar bookin...
  • Ready to Apply?

    Submit your application today and join our talented team at The NRMA.

    Submit Application

    Job Details

    • Location Coles Bay, Tasmania
    • Job Type Casual
    • Category Information and Record Clerks
    • Posted Date July 25, 2026
    • Application Deadline September 03, 2026