Guest Relations Supervisor

A Guest Relations Supervisor supports the needs of VIP Guests and informs other Team Members of VIP needs in order to ensure an exceptional Guest experience.

**What will I be doing?**

As Guest Relations Supervisor, you will support the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

+ Assist Guest Relations Manager with the daily operations of the department
+ Check Guest arrival reports in advance and communicate daily with Housekeeping on room allocations for VIP Guests
+ Manage special room assignments and suite occupancies
+ Assist with welcoming VIP guests by escorting them to the Executive Lounge and to their rooms
+ Ensure all VIP room standards are met and amenities are in place before arrival
+ Manage the...

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Submit your application today and join our talented team at Hilton.

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