Guest Relations Supervisor (UBS Tower)

Marriott International

📍 Hong Kong, Hong Kong, Hong Kong 💼 Full time 🕒 Posted July 02, 2026

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Job Description

Job Summary
Serve as the primary point of contact for high-level inquiries and complaints, resolving issues promptly and professionally .
Supervise the guest services or reception staff. This includes creating work schedules, assigning daily tasks, and cross-training team members to ensure full coverage and skill development.
Responsible for training, mentoring, and motivating the team to maintain high service standards, as well as conducting performance reviews and providing regular feedback.
Job Requirements
Degree in Hospitality Management or related disciplines
Minimum 2 years of relevant experience preferrably in similar capacity in Front Office Department
Passionate and service oriented 
Excellent command of written and spoken Chinese and English
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Job Details

Location Hong Kong, Hong Kong
Job Type Full time
Category Supervisors of Office and Administrative Support Workers
Posted Date July 02, 2026
Application Deadline August 11, 2026