Guest Relations Specialist - Luxury Front Desk & Upsell

Confidential
📍 penarth, wales, United-Kingdom 💼 Full-time 🕒 Posted June 08, 2026

Job Description

A leading luxury hotel in the UK is seeking a Guest Relations Officer to provide professional and personalized front office experiences to international guests. Responsibilities include assisting with check-ins, managing feedback, and maximizing room revenue. The ideal candidate should possess a minimum of GCE 'A' Level or equivalent, 2 years' front office experience, and proficiency in relevant software. This position requires strong interpersonal skills and the ability to work in a multicultural team.
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Job Details

  • Location penarth, wales
  • Job Type Full-time
  • Category Other
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026