Guest Relations Agent / Officer

Confidential

📍 Rethimno, Crete, Greece 💼 Full-time 🕒 Posted June 05, 2026

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Job Description

Nalu Resort & Spa is currently recruiting
Nalu Resort & Spa, a leading hospitality brand located in Rethymno – Adelianos Kampos, in the heart of Crete, proudly operates a premium, adults-only establishment featuring 136 elegantly appointed rooms. Designed as the perfect luxurious escape, Nalu Resort & Spa blends refined comfort, exceptional service, and an atmosphere of serene exclusivity.
Guest Relations & Experience
Position description: 
Welcome guests upon arrival and ensure smooth check-in and check-out processes.
Provide personalized assistance and create memorable experiences for VIPs, long-stay guests, and returning visitors.
Identify and anticipate guest needs, offering proactive solutions and recommendations.
Handle guest inquiries, requests, and complaints promptly and professionally.
Communicate special requests or guest preferences to relevant departments to ensure seamless service.
Address guest concerns ...
            

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Job Details

Location Rethimno, Crete
Job Type Full-time
Category Information and Record Clerks
Posted Date June 05, 2026
Application Deadline July 15, 2026