Guest Experience & Upsell Specialist

Resorts World Sentosa

📍 sentosa, central region, Singapore 💼 Full-time 🕒 Posted June 30, 2026

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Job Description

Resorts World Sentosa in Singapore is seeking a passionate individual to handle hotel check-ins and check-outs. The role requires strong customer service skills, the ability to upsell, and effective communication with various departments. Candidates should have at least 1 year of customer service experience and a GCE 'O' Level or equivalent. 
The successful applicant will play a vital role in ensuring guest satisfaction by managing guest recognition programs and addressing complaints effectively. 
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Job Details

Location sentosa, central region
Job Type Full-time
Category Other-General
Posted Date June 30, 2026
Application Deadline August 09, 2026