Guest Experience Team Member

Position

Guest Experience Team Member

Employment Type

Full-Time / Part-Time / Seasonal

Pay Rate

Up to £12.71 per hour, depending on age

Overview

At Haven, the Guest Experience Team Member is the heart of the guest and owner experience, creating a memorable and exceptional stay. The role involves welcoming guests, addressing their needs, and collaborating with team members to maintain a high‑quality service environment.

Key Responsibilities

• Greet each guest with a friendly smile and enthusiasm, setting a positive first impression.
• Listen attentively to guest questions or concerns and take thoughtful action to personalize the interaction.
• Collaborate with other team members to deliver smooth and seamless service, enhancing every moment of the guest and owner experience.
• Actively capture guest and owner feedback and share insights with relevant teams to continually e...

Ready to Apply?

Submit your application today and join our talented team at Haven.