Guest Experience Manager

The Franklin Inst
📍 Pennsylvania, Philadelphia, United States 💼 Permanent 🕒 Posted June 25, 2026

Job Description

Job Description Job Description

The Franklin Institute (TFI), the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

At TFI, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Position Description:

The Guest Experience Manager will supervise and execute all aspects of the museum floor operations with a primary focus on the ticketing and guest services functions. This customer-focused position must ensure tha...

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Job Details

  • Location Pennsylvania, Philadelphia
  • Job Type Permanent
  • Category Hospitality & Tourism
  • Posted Date June 25, 2026
  • Application Deadline August 04, 2026