Job Description
Guest Experience Lead
Pay: $15–$17 per hour (depending on experience)
Position Description:
Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You’ll support the team and help create a welcoming, efficient restaurant environment.
Key Responsibilities:
+ Welcome customers and assist with kiosks or mobile orders
+ Resolve customer service issues quickly and professionally
+ Support team members during busy periods
+ Promote digital ordering and loyalty programs
Qualifications:
+ Positive attitude and commitment to customer satisfaction
+ Ability to work in a team
+ Flexible schedule including evenings and weekends, if required
Benefits:
+ Tuition assistance at any accredited institution
+ Free college through Colorado Technical University Online
+ 401(k) with...
Pay: $15–$17 per hour (depending on experience)
Position Description:
Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You’ll support the team and help create a welcoming, efficient restaurant environment.
Key Responsibilities:
+ Welcome customers and assist with kiosks or mobile orders
+ Resolve customer service issues quickly and professionally
+ Support team members during busy periods
+ Promote digital ordering and loyalty programs
Qualifications:
+ Positive attitude and commitment to customer satisfaction
+ Ability to work in a team
+ Flexible schedule including evenings and weekends, if required
Benefits:
+ Tuition assistance at any accredited institution
+ Free college through Colorado Technical University Online
+ 401(k) with...
Ready to Apply?
Submit your application today and join our talented team at McDonald's.
Submit ApplicationJob Details
- Location NORMAL, IL
- Job Type Full-time
- Category other-general
- Posted Date June 06, 2026
- Application Deadline June 11, 2026