Guest Experience Lead - Front Desk

GRAND MERCURE ROXY HOTEL

📍 singapore, singapore, Singapore 💼 Full-time 🕒 Posted June 30, 2026

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Job Description

GRAND MERCURE ROXY HOTEL in Singapore seeks a Front Office Executive responsible for ensuring excellent customer service. The role involves supervising the Reception team and delivering memorable hotel experiences for guests. 
Responsibilities include efficient check-in/check-out, coordinating room status with the Housekeeping Department, and providing service recovery for guest feedback. Ideal candidates will have 2-3 years of experience, good knowledge in Opera, and excellent communication skills. 
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Job Details

Location singapore, singapore
Job Type Full-time
Category Other-General
Posted Date June 30, 2026
Application Deadline August 09, 2026