Guest Experience Host

What you'll bring to the team

JOB PURPOSE

• Assist in delivering FOH, and Commercial SPH and achieving Revenue budgets by upselling in all areas
• Enhance the visitor’s experience and expectations by going the “extra mile”.
• Ensure consistent delivery of quality customer service.
• To ensure daily KPI and mystery shopper targets are met.
• Keep the public area in a clean, tidy and safe condition throughout the day

To assist in the day to day operation of the cluster. To provide a quality, courteous, efficient and helpful service to the public at all times. To maximise sales of all areas and provide quality service and excellent customer service to all guests

COMMUNICATION

• To greet all visitors with a smile, a warm and friendly welcome, and a parting pleasantry to complete the transaction.
• To answer visitor enquiries and ensure appropriate action is taken....

Ready to Apply?

Submit your application today and join our talented team at SEA LIFE.