Guest Experience Expert

Marriott International
📍 South-Africa, South-Africa, South-Africa 💼 Full-time 🕒 Posted February 23, 2026

Job Description

Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationProtea Hotel Fire & Ice Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa, 8018
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, follow...

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Job Details

  • Location South-Africa, South-Africa
  • Job Type Full-time
  • Category Other-General
  • Posted Date February 23, 2026
  • Application Deadline April 04, 2026