Guest Experience Expert (Front Desk, i-Job Program)

Marriott International

📍 Singapore, Singapore, Singapore 💼 Full time 🕒 Posted June 28, 2026

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Job Description

JOB SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
JOB DUTIES AND RESPONSIBILITIES
Guest Relations
Establish guest connection via email prior to arrival to customize the guest stay experience and be the one point of contact for all guest queries
Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipate guests' service needs, in...
            

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Job Details

Location Singapore, Singapore
Job Type Full time
Category Information and Record Clerks
Posted Date June 28, 2026
Application Deadline August 07, 2026