Guest Experience Agent

Marriott International
📍 geneva, geneva, Switzerland 💼 Full-time 🕒 Posted June 26, 2026

Job Description

Are you passionate about delivering exceptional guest experiences and creating memorable stays? Join our Front Office team as a Guest Experience Agent and become the first point of contact for our guests, ensuring a seamless and personalized experience from arrival to departure.

Your Role

As a Guest Experience Agent and Customer Care Coordinator, you will play a key role in delivering Marriott's service excellence standards by handling guest requests, managing front desk and telephone reception operations, coordinating with various hotel departments, and ensuring seamless communication through all guest contact channels. You will contribute to creating memorable guest experiences while ensuring complete guest satisfaction throughout their stay.

Your Main Responsibilities Guest Services & At Your Service (AYS)

  • Manage guest requests via phone, email, chat, and other communication channels.
  • Answer and di...
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    Job Details

    • Location geneva, geneva
    • Job Type Full-time
    • Category CAR
    • Posted Date June 26, 2026
    • Application Deadline August 05, 2026