Guest Experience Agent - Front Office (Saudi National)

FAENA
📍 Al Khobar, Eastern Province, Saudi Arabia 💼 full-time 🕒 Posted June 19, 2026

Job Description

Job Description

At FAENA The Red Sea, every arrival sets the tone for something extraordinary. As a Guest Experience Agent, you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.

Key Responsibilities

  • Deliver exceptional front office service aligned with Forbes standards and luxury hospitality expectations
  • Manage guest arrivals and departures efficiently, ensuring a smooth and welcoming experience
  • Maintain full awareness of daily resort operations, including VIP arrivals, events, and occupancy
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Job Details

  • Location Al Khobar, Eastern Province
  • Job Type full-time
  • Category Information and Record Clerks
  • Posted Date June 19, 2026
  • Application Deadline July 29, 2026