Group Retail Manager

GROUP RETAIL MANAGER

Owns and drives the strategic and operational leadership of Hamilton Island’s retail portfolio, leading team performance, workforce planning, and administrative functions across all outlets. The Group Retail Manager is responsible for embedding efficient systems, reporting frameworks and processes, elevating service standards, optimizing inventory management, and driving operational excellence with a specific focus on outlet individuality (or range) and supplier strategy. The role plays a key part in business development—identifying new retail concepts, partnerships, and growth opportunities that align with Hamilton Island’s brand, including retail space evolution, branded pop-ups, events and business partner activations. The Group Retail Manager continuously evolves the retail strategy to meet changing customer expectations, seasonal demand, and emerging market trends.

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