Group manager

Group Manager – Group Benefits Life Insurance Operations
Location: Gurgaon, India
Experience: 14–16 Years
Employment Type: Full-Time
Shift: Flexible to work in US shifts
About the Role:
We are seeking an experienced Group Manager – Group Benefits Life Insurance Operations to lead large-scale insurance operations and drive delivery excellence across multiple Group Benefits Life Insurance processes. This role requires strong domain expertise, people leadership capabilities, stakeholder management skills, and a passion for operational transformation.
Key Responsibilities
Operations & Delivery Management
- Manage end-to-end Group Benefits Life Insurance operations, including:
- Onboarding & Enrollment Support
- Underwriting Support
- Rating & Quoting
- Claims Processing & Servicing
- Renewals, Billing & Endorsements
- Ensure adherence to SLA, KPI, quality, productivity, and customer satisfaction targets.
- Drive operational efficiency, risk m...

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