Group Control Analyst

Job Description
The Group Control Analyst supports the underwriting team by managing and validating group-related documentation, including enrollment and legal agreements. This role ensures accuracy across systems that impact billing, eligibility, claims processing, and reporting.
Key duties include maintaining rate and benefit information, assigning coding for financial reporting, managing contact records (including PHI), and ensuring all data in internal systems (GEMS) is accurate and up to date. The position plays a critical role in supporting customer service by ensuring smooth operations across billing, claims, and eligibility processes.
The analyst is also expected to resolve discrepancies, stay informed on regulatory and industry changes, and contribute to process improvements while collaborating with cross-functional teams.

CORE RESPONSIBILITIES:
Maintain confidentiality of sensitive information
Collaborate with team members to meet department goals
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