GM Cloud Operations

Role

Cloud Operations

Job Level/ Designation

M3

Function / Department

Central Operations Group-Active Operations

Location

Mumbai

Job Purpose

• To ensure 100% availability of the deployed cloud infrastructure.
• Streamline cloud operational processes to ensure healthy and robust network.
• Achieve set benchmarks for cloud KPI’s
• Facilitate technology discussions, prioritization and governance to ensure timely execution
• Close Coordination with SNOC, Cluster and Code to address all issues related to cloud and get them resolved within TAT.
• Track release cycles of all software updates, firmware updates, security patches and ensure the cloud infrastructure are updated with latest software releases to maintain vendor support
• Alignment with SNOC/CODE/OEM for implementation of new feature, ...

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