Global Technical Support Manager: Lead 24/7 Customer Care Team

Gigamon
📍 Mexico, ciudad de méxico, Mexico 💼 Full-time 🕒 Posted June 01, 2026

Job Description

Gigamon is seeking a Technical Support Manager to oversee a dedicated team in providing post-sales support. This role is located in Mexico City and entails enhancing customer satisfaction while fostering team engagement.

Your responsibilities include managing 24/7 teams and developing operational metrics. The ideal candidate has over 8 years of relevant experience, including team management in a technical support role and a degree in Computer Science or Engineering.

Gigamon is committed to diversity and inclusion in the workplace.

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Job Details

  • Location Mexico, ciudad de méxico
  • Job Type Full-time
  • Category Soporte técnico y administración
  • Posted Date June 01, 2026
  • Application Deadline July 11, 2026