Global Service Desk Analyst

Sun Life
📍 Taguig, Metro Manila, Philippines 💼 Full time 🕒 Posted June 25, 2026

Job Description

Job Description

:

GSD Support Line we enable our clients to get on with their working day by helping fix their IT problems, from password resets, setting up software on laptops and mobile devices, to more perplexing IT issues.

Preferred skills

  • Problem-solving and analytical thinking skills

  • Communication Skills: Clear verbal and written communication

  • Familiarity with Service desk software and ticketing systems

  • Qualifications

  • Graduate of any Bachelors degree in any IT Related Courses.

  • 1-2 Years experience working BPO Contact Centre as Technical Support.

  • Has a great technical and client support skills.

  • Fluent in spoken and written English.

  • Able to work on night shift.

  • Responsibilities

  • You will be the first line of support for Sun Life employees’ technical issues around the world.

  • You will work as ...

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    Job Details

    • Location Taguig, Metro Manila
    • Job Type Full time
    • Category Computer Occupations
    • Posted Date June 25, 2026
    • Application Deadline August 04, 2026