Job Description
The Role
We are seeking an experienced and strategic Global Process Owner (GPO) - Service to lead the development, implementation, and optimization of front-end processes within our Salesforce Service Cloud platform as well as the integration with our ERP system. This role is crucial in enhancing customer interactions and ensuring exceptional service delivery globally. You will collaborate with cross-functional teams and Global Process Owners to drive initiatives that improve customer satisfaction, streamline processes, and leverage technology effectively.
Job Responsibilities
Process Ownership: Own the end-to-end Service processes supported by Salesforce Service Cloud and the ERP system, ensuring alignment with global processes, best practices and customer needs
Strategy Development: Collaborate with Service Leadership to define and implement a Service strategy that leverages Salesforce Service Cloud technologies and S4 Hana platform to ...
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Submit ApplicationJob Details
- Location United States, United States
- Job Type Full time
- Category Operations Specialties Managers
- Posted Date July 02, 2026
- Application Deadline August 11, 2026