Global Intraday WFM & AI Automation Specialist

DBA-Verwaltungs-Gmbh
📍 kuala lumpur, kuala lumpur, Malaysia 💼 Full-time 🕒 Posted July 08, 2026

Job Description

DBA-Verwaltungs-Gmbh in Kuala Lumpur is seeking a Global Intraday Coordinator to manage real-time performance across global customer service contact centers. The ideal candidate will have a strong background in Workforce Management, analytical skills, and the ability to communicate effectively across cultures.

This role includes responsibilities such as monitoring service levels, leading incident response, and driving efficiency through automation. A bachelor’s degree and experience in WFM tools are preferred.

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Job Details

  • Location kuala lumpur, kuala lumpur
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date July 08, 2026
  • Application Deadline August 17, 2026