Global Customer Experience Specialist (Tracking)

Passport
📍 nuevo león, nuevo león, Mexico 💼 Full-time 🕒 Posted June 03, 2026

Job Description

Passport is seeking a Customer Experience Associate in Nuevo León, Colombia to provide friendly and empathetic support for customers tracking their international packages. You'll assist customers via email and chat, resolving tracking-related concerns while maintaining high-quality interactions.

The ideal candidate will have over a year of experience in customer support, ideally in a startup. This fast-paced role demands strong communication skills in English and the ability to navigate various systems effectively.

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Job Details

  • Location nuevo león, nuevo león
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026