Global CRM & PMA Tech Support Lead (L2/L3)

Ibope
📍 Remote, Remote, Colombia 💼 Full-time 🕒 Posted June 24, 2026

Job Description

Ibope is seeking a Lead Support Engineer to oversee L2/L3 support operations in Colombia. This role is pivotal in maintaining platform stability and performance, working within a live, business-critical production environment.

In this position, you will manage incident triage, engage with stakeholders, and drive continuous improvements across multiple systems. The ideal candidate should have over 7 years of experience in software engineering, with strong diagnostic capabilities and experience with Microsoft Dynamics 365.

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Job Details

  • Location Remote, Remote
  • Job Type Full-time
  • Category Soporte técnico y administración
  • Posted Date June 24, 2026
  • Application Deadline August 03, 2026