Global 24/7 L1 Support & Tech Operations Analyst

Thakral One
📍 ortigas, cajamarca, Peru 💼 Full-time 🕒 Posted June 10, 2026

Job Description

Thakral One is looking for a Technical & Business Operations Analyst to provide L1 support in a fast-paced, 24/7 environment. The role involves managing client interactions through call, chat, and email, as well as monitoring ServiceNow dashboards for incident management.

The ideal candidate will have at least 3 years of industry experience and strong technical expertise in incident handling, along with effective communication skills to support global operations.

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Job Details

  • Location ortigas, cajamarca
  • Job Type Full-time
  • Category Gestión y operaciones
  • Posted Date June 10, 2026
  • Application Deadline July 20, 2026