German-Speaking Travel Portal Support Agent

Location: Work-from-Home anywhere in Greece
Operational Hub: Thessaloniki – Attrina

Join one of the worlds largest online travel platforms, used by millions of customers globally to book flights, hotels, and travel services. The project supports travelers throughout the entire booking journey, from reservation creation to post-travel support.

This role is ideal for candidates who enjoy customer interaction, travel-related problem solving, and working in a fast-paced, international environment.

Your Role

As a Travel Support Agent, you will be the first point of contact for customers, assisting them via phone, email, and messaging channels. You will support customers primarily in German, with English overflow depending on daily demand (approximately 1%–90%).

English is also used for training, internal communication, and system navigation.