German-Speaking Customer Support Specialist

Confidential
📍 Dortmund, North Rhine-Westphalia, Germany 💼 full time 🕒 Posted March 02, 2026

Job Description

Do you speak German and English?

Do you have EU citizenship?

Would you like to live and work by the sea?

Cross Border Talents is looking for a German-Speaking Customer Support Specialist for a leading global home technology brand, based in Athens, Greece.

As a Customer Support Specialist, you will play a key role in assisting customers with their home devices, answering their questions, and providing guidance on product usage and technical troubleshooting.

Job Responsibilities:

  • Handle incoming phone calls, messages, and emails from customers.
  • Provide information and support on products such as vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshoot technical issues and offer effective solutions.
  • Process warranty claims, repairs, and replacements.
  • Recommend products based on customer ne...

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Job Details

  • Location Dortmund, North Rhine-Westphalia
  • Job Type full time
  • Category Information and Record Clerks
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026