German Speaking - Customer Support Representative (EU)

Confidential
📍 Setúbal Municipality, Setubal, Portugal 💼 full time 🕒 Posted June 09, 2026

Job Description

Location EU-based (Relocation required – support provided)

Employment Type Full-time

Eligibility EU citizens only (right to work within the European Union required)

Key Responsibilities

  • Respond to customer inquiries via phone, email, chat, or social media
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide accurate information about products, services, and company policies
  • Maintain detailed and accurate records of customer interactions
  • Escalate complex issues to the appropriate department when required
  • Follow company guidelines, quality standards, and performance metrics
  • Ensure high levels of customer satisfaction and service quality

Requirements

  • C1 or higher level of German (written and spoken)
  • B2 or higher...

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Job Details

  • Location Setúbal Municipality, Setubal
  • Job Type full time
  • Category Information and Record Clerks
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026