Job Description
Salary: £26,800 + commission
Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm
Location: Edinburgh - OnsiteWe are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages.
You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries.
We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM.
What You'll Do:
Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lin...
Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm
Location: Edinburgh - OnsiteWe are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages.
You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries.
We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM.
What You'll Do:
Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lin...
Ready to Apply?
Submit your application today and join our talented team at CCA Recruitment Group .
Submit ApplicationJob Details
- Location Edinburgh, City of Edinburgh
- Job Type Full-time
- Category other-general
- Posted Date July 03, 2026
- Application Deadline August 12, 2026