German Speaking Customer Experience Specialist (m,f): Booking platform

We are partnering with a global leader in customer experience outsourcing to recruit Customer Service Representatives for a growing international project based in Gdansk. If you’re passionate about helping people and want to grow within a supportive and multicultural environment, this is your chance to join a well-structured and dynamic team.

Your Role

• Handle inbound customer inquiries via phone and email regarding bookings, post-booking support, and complaint resolution
• Deliver accurate, empathetic, and effective assistance to each customer
• Assisting with travel arrangements and information about properties
• Follow internal procedures and escalate issues when necessary
• Contribute to a positive customer experience and support service quality standards

Your Qualifications

• German (C1) written and spoken proficiency
• English (B2+) proficiency
• Previous expe...

Ready to Apply?

Submit your application today and join our talented team at Personalbüro U. Herrmann.