German-Speaking Customer Experience Specialist

German-Speaking Customer Experience Specialist – Gdansk, Poland

Introduction

We are partnering with a global leader in customer experience to recruit German-speaking Customer Experience Specialists for a major telecommunications and digital services project in Gdansk, Poland. This role is ideal for individuals who enjoy problem-solving and want to build an international career in one of Poland's most beautiful coastal cities. You will be the voice of a premier brand, ensuring customers receive top-tier technical and administrative support.

Your Role

• Inquiry Management: Handle inbound inquiries from German-speaking customers via phone, email, and chat regarding account settings and service features.
• Technical Troubleshooting: Guide users through step-by-step solutions for connectivity, hardware, or software-related issues.

• Ready to Apply?

  Submit your application today and join our talented team at Kats Recruitment.

  Submit Application