German Customer Operations Coordinator

• Act as the main contact for assigned customer accounts.


• Improve and maintain customer procedures and workflows.


• Track KPIs and coordinate with operations teams.


• Handle customer inquiries, complaints, and claims.


• Deliver training and share best practices internally.


• Prepare reports and support quarterly business reviews.


• Maintain relationships with customer partners.

• Fluent in English and German is mandatory, Dutch is a plus.


• 1-2 years of experience in Ocean freight forwarding.


• Customer Orriented


• Residing in the Netherlands.

• International environment, with a lot of development opportunities.


• Informal culture


• Hibride way of working

Contact:

Margo Soetinga

0612031159<...

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