German Customer Care Agents (Office Based)

Confidential

📍 Athens, Attica, Greece 💼 Full-time 🕒 Posted February 21, 2026

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Job Description

Jobfind.gr is seeking German Customer Care Agents on behalf of a multinational company in Athens (city center).
A Customer Care Agent is responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, and dealing with customer complaints.
What you’ll be doing:
Manage inbound calls, emails, or live chats
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team targets and call-handling quotas
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Requirements:
Proven customer support exper...
            

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Job Details

Location Athens, Attica
Job Type Full-time
Category Information and Record Clerks
Posted Date February 21, 2026
Application Deadline April 02, 2026