Genesys IVR Architect: Backend & Integration Lead

Arthur J. Gallagher & Co. (AJG)

📍 bogotá, bogotá, distrito capital, Colombia 💼 Full-time 🕒 Posted June 11, 2026

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Job Description

                A global insurance brokerage in Bogotá is seeking a Genesys Architect to design and maintain IVR systems for Contact Center operations. You will develop backend tools, integrate systems, and enhance customer experience through innovative solutions. Candidates should have over 5 years of relevant experience, proficiency in Genesys tools, and strong programming skills. This position offers opportunities for career growth in a collaborative work environment.
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Job Details

Location bogotá, bogotá, distrito capital
Job Type Full-time
Category Arquitectura y diseño de software
Posted Date June 11, 2026
Application Deadline July 21, 2026