Genesys Cloud CX BA for Contact Center Transformation

Miratech
📍 distrito federal, distrito federal, Mexico 💼 Full-time 🕒 Posted June 27, 2026

Job Description

Miratech is seeking a Business Analyst with a strong background in Contact Center operations to join the Contact Center Transformation Program. The successful candidate will be responsible for defining product vision and roadmap while coordinating new features across operations. Required experience includes 3+ years as a Business Analyst, strong communication skills, and hands-on experience with Genesys Cloud and Dynamics 365. Miratech offers competitive pay, remote work flexibility, and a culture promoting growth and sustainable practices.
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Job Details

  • Location distrito federal, distrito federal
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 27, 2026
  • Application Deadline August 06, 2026