General Manager

Overview

Join a well-established, high-performing team in a hands-on leadership role. This is a key position where you’ll directly shape the guest experience, lead a confident Front of House team, and have real responsibility for smooth day-to-day operations.

Details

• Location: Just outside of Scarborough.
• Salary: up to £40,000 per year
• Contract: Annualised hours - 40 hrs per week (flexible: busier in summer, quieter in winter)
• Shift Pattern:
• Wednesday to Friday: 3 pm – close (approx. 10 – 11 pm)
• Saturday: 11:30 am – close
• Sunday: 8 am – 7 pm
• Monday & Tuesday: Days off

Key Duties

• Lead the Front of House team during service, ensuring high standards at all times.
• Train, develop, and mentor staff to maximise performance.
• Handle customer queries, complaints, and ensure excellent guest experiences.
• Manage cash, tills, and end-of-day reconciliation.
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