General Manager

General Manager

The Tim Hortons Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction.

Operational Management

• Ordering supplies and overseeing building maintenance,cleanliness and security
• Accountable for production of Always Fresh standards and waste levels

Financial Management

• Using restaurant specific information from the CPP (Continuous Performance Plan), plans and works to budgets, maximizes profits and achieves sales and transaction targets, controls Food/Paper/Labour costs in the restaurant, and administers payrolls

People Management

• Accountable for recruiting new team members, performance management including training and developing new and existing team members and motivating and encouraging team to achieve targets
• Bu...

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